Privacy Policy

Effective Date: January 2026

Soft Soles Foot Care is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

Information We Collect

We may collect personal information including, but not limited to: Name, phone number, and email address

How We Use Your Information

Your information may be used to: Meet legal, regulatory, and professional obligations We do not sell, rent, or trade personal information for marketing purposes.

Disclosure of Information

We may share personal information only: With authorized staff or independent practitioners involved in your care With service providers who assist with communications, scheduling, or billing (under confidentiality agreements) When required by law or regulatory authority

Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

Retention of Information

Personal information is retained only as long as necessary to fulfill its intended purpose or to meet legal and professional record-keeping requirements.

Your Rights

You have the right to: Request access to your personal information Request corrections to inaccurate information Withdraw consent for communications (where applicable)

Policy Updates

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

  • Service requests and communication preferences

  • Billing or receipt-related information

  • Respond to inquiries and service requests

  • Send administrative or service-related SMS messages