SMS Terms & Conditions

By opting in, recipients (patients and staff) agree to receive SMS messages from Soft Soles Advanced and Diabetic Foot Care related to appointments, scheduling updates, and nursing service notifications. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out or HELP for assistance.

Message Frequency

Will vary depending on your interaction with our services. You may receive up to 4–8 messages per month, with additional messages related to appointment scheduling or time-sensitive updates.

Message and Data Rates

Additional Fees may apply depending on your mobile carrier and plan. Soft Soles Foot Care is not responsible for any charges incurred from receiving SMS messages.

Opt-In Consent

You may opt in to receive SMS messages by: Providing your mobile number through our forms, website, or intake process Verbal consent during scheduling or service coordination Checking an opt-in box where SMS communication is disclosed Consent is not a condition of purchase or service.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying: STOP to cancel UNSUBSCRIBE to opt out After opting out, you will receive a confirmation message and no further messages will be sent unless you re-enroll.

Help & Support

For help, reply: HELP Or contact us directly at:

📧 [email protected] 📞 613.621.0012

Your privacy is important to us.

  • Appointment confirmations and reminders.

  • Service information and follow-up care reminders.

  • Nurse, student, or facility coordination messages.

  • Scheduling updates or changes.